We can provide various type of training course and seminar for IT service management. Some organization would like to quick solution about IT staff training. Some others need to let their staff have ITIL Foundation qualification in service management. We can coordinate ITIL service management training course to satisfy customer's requirement. If customer want to something new, we will discuss about that, and are going to develop a new course for it. Here is a typical training course to understand ITIL V3 overview.

[Outline]

One-day-seminar, which includes course text, helps you to understand ITIL V3 overview quickly.

[Purpose]

We can provide ITIL introduction seminar to people who is not familiar with IT service management and ITIL. Though it takes just one day, you can learn overview of ITIL version 3 service management framework. This seminar is designed for beginners of IT Service Management.

[Features]

+ Clear, effective and efficient explanation
+ Focused on most important ITIL key concepts
+ Concrete explanation by using topic from daily life
+ Use original excellent text with figures and charts
+ Talk about Not only v3 topic but also v2 topic
+ Experienced and skillful instructor, who have ITIL manager's and expert's certifications

[Agenda]